WordPress Maintenance & Support Services
Struggling with site maintenance? Our WordPress experts will fully manage, protect and enhance your website.
Cloud Backups
Firewall Protection
Malware Removal
Uptime Monitoring
Status Reports
WordPress Maintenance & Support Services
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Monthly WordPress Website Maintenance
Our monthly, flat-fee Sitefy wordpress maintenance service includes all of the maintenance & security measures that every WordPress website requires on a daily, weekly, and monthly basis.
Core, Theme & Plugin Updates
Keeping your WordPress site updated is crucial for maintaining its performance, security, and functionality. Regular updates ensure that you benefit from the latest features, improvements, and security patches.
Fail-Proof WordPress Backups
Backups available even when your site isn’t. Having a recent copy of your website gives you peace of mind and prevents hours to days of lost business.
WordPress Security & Firewall
Protecting your website from hacks and monitoring it’s vulnerability to malware is crucial. Our team continually stays up-to-date on the latest security developments and implements them onto your site within all plans.
Performance Management
Our team gets downtime notifications the minute your site goes down so problems can be fixed quickly. We also optimize your site’s database and report on our activities monthly.
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Get Started with Sitefy WordPress Maintenance Services
How it Works
1: Signup for the Plan
Sign up online for the maintenance plan for your WordPress website.
2: Provide Access
Our team will send you a confirmation email with details on next steps.
3: Onboarding
We get to work onboarding and performing an audit of your WordPress site.
4: Sit Back
Our experts manage your website so you can focus on your business.
“I would recommend Sitefy to anyone who needs to maintain a WordPress website.”
Amazing service!! Kevin, Cody, and the team have helped me out tremendously… I would recommend Sitefy to anyone who needs to maintain a WordPress website, and definitely if you are running an eCommerce business and need a team of professionals that have your back when you need help fast!
Tenny D, eCommerce Business Owner
“I receive a monthly report and feel confident that my website is secure and running smoothly.”
I’ve been with Sitefy for two years now and am very happy I found them. I receive a monthly report and feel confident that my website is secure and running smoothly. From time to time, I ask them to make small revisions to my site and they do so quickly and efficiently. I’ve been more than happy with Cody and his crew and appreciate knowing they are there when I need them.
Roger G, Business Owner
“They are truly top notch…”
Den P, Business Owner
Plans & Pricing
Fully Managed WordPress Maintenance Plans
Monthly Yearly
Essentials
$29/mo
- WordPress Backups
- WordPress Maintenance
- WordPress Performance
- Security Add-On
Security Add-On Includes:
- Firewall to block malicious requests
- WordPress hardening
- Brute force login protection
- Complex malware scans
- Complete malware removal
Professional
$69/mo
- WordPress Backups
- WordPress Maintenance
- WordPress Performance
- Security Add-On
- Support Add-On
Support Add-On Includes:
- Fix website errors and bugs
- Edit existing page content
- Install & configure pre-built plugins
- User login & password management
- WooCommerce support
Enterprise
$99/mo
- WordPress Backups
- WordPress Maintenance
- WordPress Performance
- Security Add-On
- Support Add-On
- Growth Add-On
Growth Add-On Includes:
- Publish new blog posts & landing pages
- Update existing page layouts
- Multisite support
Essentials
$299/year
- WordPress Backups
- WordPress Maintenance
- WordPress Performance
- Security Add-On
Security Add-On Includes:
- Firewall to block malicious requests
- WordPress hardening
- Brute force login protection
- Complex malware scans
- Complete malware removal
Professional
$699/year
- WordPress Backups
- WordPress Maintenance
- WordPress Performance
- Security Add-On
- Support Add-On
Support Add-On Includes:
- Fix website errors and bugs
- Edit existing page content
- Install & configure pre-built plugins
- User login & password management
- WooCommerce support
Enterprise
$999/year
- WordPress Backups
- WordPress Maintenance
- WordPress Performance
- Security Add-On
- Support Add-On
- Growth Add-On
Growth Add-On Includes:
- Publish new blog posts & landing pages
- Update existing page layouts
- Multisite support
Work with The Best
Industry-Leading WordPress Maintenance Experts
Fast Turnaround & Expert WordPress Support
Who Do We Help?
A few signs you could benefit from our services:
- High website bounce rates.
- Slow loading images or video content.
- Your website loads too slowly.
- You do not have website backups.
- You can’t remember the last time you updated your site.
- Your theme is all out of date.
- Plugins are not working properly or breaking your website.
FREE DOWNLOAD
WordPress Website Maintenance Checklist
FAQs
Yes, we absolutely LOVE e-commerce! Websites with advanced functionality like e-commerce require our maintenance plan. E-commerce sites require additional support in order to properly manage them, so it’s imperative that we dedicate the necessary resources in order to keep your site fast and secure with 100% uptime.
Once you sign up for the plan that makes the most sense for your WordPress website, you’ll receive a welcome email with details about how to securely send us your login credentials for both WP admin and FTP. Once we have received this information, we’ll have your plan fully implemented in 24-48 hours.
Fully-implemented means that one of our support engineers has logged into the site, connected it to our remote maintenance system, performed a manual test of the remote backup process, and manually perform any outstanding core/plugin updates.
We take our time to properly optimize everything for your unique core files, theme and plugins, making sure to not cause any downtime or potentially compromise your site.
Our core support team works remotely. Our business hours are Monday through Friday, 8am-7pm. We respond to all requests as soon as possible and strive to complete all Help Desk Support requests within 1-2 business days.
For 24/7 support, we recommend a hosting provider that has advanced WordPress expertise available. We’ve dealt with more hosts than you can imagine; in our opinion, WP Engine represents the absolute best and brightest of the managed WordPress hosting world when it comes to 24/7 support.
All tasks that can be complete in the WordPress dashboard and require less than 30 minutes to complete are included in our plan.
Each domain (website.com, subdomain.website.com, etc) requires its own plan. If you have 3 websites that you would like us to maintain and manager, you’ll need 3 separate plans. If you have 5 or more websites please email or chat with us for custom pricing.
If your website is on a Professional or Enterprise plan then you get Help Desk Support.
Help Desk Support tasks generally do include any WordPress issues or updates that can be completed within 30 minutes or less while logged in to your WordPress Dashboard, including:
- Fixing website errors and bugs
- Edits to existing page content, copy and images
- Install & configure plugins
- User login & password management
Yes, our WordPress maintenance service really does! As soon as you’ve actively subscribed to the plan, you may submit an unlimited number of requests to our Help Desk Support team. Each individual task is limited to approximately 30 minutes, but there’s no limit on the number of 30-minute tasks you can send us each month.
Yes we do it. It is included in the plan.