Social Media Services
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Frequently asked questions
No, you do not have to provide us with content. However, if you have content, we are happy to use it.
Your social media account manager can develop unique content that fits your brand. We have access to stock photography, simple design software, as well as relevant news sources. We can use this to develop content to engage your audience.
Yes, your social media account manager will be monitoring the pages for comments, messages, and reviews. If we know the answer to the question or comment, we will respond accordingly. If we do not know the answer, we will direct the question to you and notify you via email.
We will ask you about your content preferences. If you have bought a business on Sitefy, we will contact the developer team to know your business details. In the social media strategy we develop for you, it will specify the content approach that we will use for your business. If you approve this approach, we will start developing your social media posts.
You will be assigned a dedicated social media account manager. This person is trained in social media marketing and is likely to have experience working with clients similar to your industry. This person will be your main point of contact. All of our social media copy and graphics go through an internal review process to ensure that you receive quality work every time.