Discovery & SOW
Workshops, scope statements, acceptance criteria, non-goals, and success metrics. Assumption ledger & dependencies documented.
Managed IT Projects
Ship With Confidence: Clear SOW, QA Gates, SLAs & Weekly Demos
Hand off delivery without losing control. We run end-to-end projects with acceptance criteria, change control, RAID logs, and hypercare. Choose fixed price for well-defined scope or T&M where requirements evolve.
- ✅ Written SOW with deliverables, acceptance criteria & success metrics
- 🧭 Realistic plan: milestones, critical path, and dependency mapping
- 🔎 QA & security gates: CI/CD, test automation, DAST/SAST where relevant
- 📊 Governance: weekly demos, burn-up & budget, RAID (Risks/Assumptions/Issues/Decisions)
- 🤝 Hypercare & runbooks at launch, with clear warranty/support windows
Aligned to common frameworks:
What’s Included in a Managed IT Project
Delivery Plan
Milestones with ETA ranges, critical path, resource plan, risks, and communication cadence (demos, status, escalation).
Engineering Pod
Tech Lead/PM plus FE/BE/Mobile, QA automation, and DevOps as needed. English-fluent, India-based team.
QA & Security Gates
Definition of Ready/Done, CI/CD checks, automated tests, performance budgets, basic SAST/DAST where applicable.
Governance & Reporting
RAID log, weekly burn-up & budget, stakeholder updates, decision log, change requests with impact analysis.
Launch & Hypercare
Runbooks, rollbacks, on-call plan, error budgets, warranty/support window, and knowledge transfer.
Pricing Models
Most predictable
Fixed Price (Milestone)
Best for well-defined scope. We estimate by work packages, set milestones, and invoice against acceptance. Change control covers new scope.
Most flexible
Time & Materials (T&M)
Ideal for evolving requirements. Weekly burn, capped budgets if required, and rolling backlog with clear priorities.
Support Retainer
Post-launch maintenance: L2/L3, minor enhancements, reliability and security updates with agreed SLAs.
| Aspect | Managed Project | Staff Augmentation | In-House |
|---|---|---|---|
| Ownership | We deliver to SOW/SLAs | You manage engineers | You manage end-to-end |
| Cost Model | Fixed or T&M | From $995/engineer/month | Salaries + overhead |
| Speed to Start | 1–3 weeks | 1–2 weeks | 2–3 months |
| Risk | Shared with SLAs | On you (management) | On you |
*Prefer augmentation instead? See Offshore Staffing from $995/engineer/month.
Delivery Process (Belts-and-Braces)
1) Discover: brief, stakeholder mapping, constraints, KPIs, security posture.
2) Define: user stories, acceptance criteria, non-goals, interface contracts, and SOW.
3) Plan: milestones, ETA ranges, resourcing, risks, and comms cadence (demos, status, escalation).
4) Build: agile sprints, code reviews, CI/CD, QA automation, secure configuration.
5) Verify: performance & security checks, UAT sign-off, release checklist.
6) Launch & Hypercare: runbooks, on-call, rollback plan, warranty window, and handover.
Quality Assurance
Definition of Ready/Done, automated tests (API/UI), performance budgets, accessibility checks, and release gates in CI/CD.
Security & Compliance
Mutual NDAs, secure devices, SSO/RBAC, private repos, environment separation, and workflows aligned with SOC-2-style controls; GDPR & HIPAA-friendly where relevant.
Governance
Weekly demos & status, burn-up & budget tracking, RAID log, decision log, and transparent change control.
Representative Outcomes (Anonymized)
| Context | What We Delivered | Observed Outcome* |
|---|---|---|
| SaaS rebuild (Seed→A) | MVP → multi-tenant; CI/CD, feature flags | Faster releases, cleaner rollbacks |
| eCommerce replatform | Headless storefront + search/personalization | CVR uplift; improved Core Web Vitals |
| HealthTech module | Teleconsult + e-prescriptions; PHI handling | Shorter triage; auditability of access |
*Outcomes vary by market, maturity, and constraints. Client names shared only with permission.
Frequently Asked Questions
How accurate are your estimates?
We give range-based ETAs per work package, call out assumptions, and track actuals vs plan weekly. Material changes go through change control with impact on cost/time.
What tools do you use?
Jira/Linear, GitHub/GitLab, Slack/Zoom, Notion/Confluence, and your cloud (AWS/GCP/Azure). We adopt your branching and review rules.
Do you sign NDAs and handle access securely?
Yes—mutual NDA, device controls, SSO/RBAC, least-privilege access, private repos, and periodic access reviews.
What if the scope is unclear?
We run a short discovery to clarify acceptance criteria. If uncertainty remains, we recommend T&M with a capped budget and a validated roadmap.