WordPress Maintenance & Support Services

Struggling with site maintenance? Our WordPress experts will fully manage, protect and enhance your website.

Cloud Backups

Firewall Protection

Malware Removal

Uptime Monitoring

Status Reports

WordPress Maintenance & Support Services

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Monthly WordPress Website Maintenance

Our monthly, flat-fee Sitefy wordpress maintenance service includes all of the maintenance & security measures that every WordPress website requires on a daily, weekly, and monthly basis.

With optional add-ons, our WordPress support services can even help you update content, troubleshoot issues, make enhancements, and optimize for speed. Focus on your business while we will fully-manage your website.

Core, Theme & Plugin Updates

Keeping your WordPress site updated is crucial for maintaining its performance, security, and functionality. Regular updates ensure that you benefit from the latest features, improvements, and security patches.

Fail-Proof WordPress Backups

Backups available even when your site isn’t. Having a recent copy of your website gives you peace of mind and prevents hours to days of lost business.

WordPress Security & Firewall

Protecting your website from hacks and monitoring it’s vulnerability to malware is crucial. Our team continually stays up-to-date on the latest security developments and implements them onto your site within all plans.

Performance Management

Our team gets downtime notifications the minute your site goes down so problems can be fixed quickly. We also optimize your site’s database and report on our activities monthly.

15,000+

tickets resolved

330%

avg. mobile PageSpeed improvement

<6

hour avg. response time on all tickets

Get Started with Sitefy WordPress Maintenance Services

How it Works

We are passionate about all things website related and always reading about the latest industry updates and news to ensure the success of our clients. Learn more about our quick and easy process for our WordPress maintenance and support services.

1: Signup for the Plan

Sign up online for the maintenance plan for your WordPress website.

2: Provide Access

Our team will send you a confirmation email with details on next steps.

3: Onboarding

We get to work onboarding and performing an audit of your WordPress site.

4: Sit Back

Our experts manage your website so you can focus on your business.

“I would recommend Sitefy to anyone who needs to maintain a WordPress website.”

Amazing service!! Kevin, Cody, and the team have helped me out tremendously… I would recommend Sitefy to anyone who needs to maintain a WordPress website, and definitely if you are running an eCommerce business and need a team of professionals that have your back when you need help fast!

Tenny D, eCommerce Business Owner

“I receive a monthly report and feel confident that my website is secure and running smoothly.”

I’ve been with Sitefy for two years now and am very happy I found them. I receive a monthly report and feel confident that my website is secure and running smoothly. From time to time, I ask them to make small revisions to my site and they do so quickly and efficiently. I’ve been more than happy with Cody and his crew and appreciate knowing they are there when I need them.

Roger G, Business Owner

“They are truly top notch…”

I have had nothing but a great experience with this company. They have helped me several times to update my business site. Cody who I’ve worked with mostly is super helpful, knowledgeable and quick to get changes done! I would and do recommend them to anyone who needs site maintenance. They are truly top notch and is why I continue to use them for my business site needs.

Den P, Business Owner

Plans & Pricing

Fully Managed WordPress Maintenance Plans

Monthly                                Yearly

Essentials

$29/mo

per site
The foundation of our SitePlan services. Perfect for static WordPress sites that require proactive maintenance but little to no reactive updates.

Security Add-On Includes:

Professional

$69/mo

per site
Our most popular plan. This plan is perfect for websites that require frequent updates with lightning-fast delivery and zero downtime.

Support Add-On Includes:

Enterprise

$99/mo

per site
The Ultimate WordPress support plan for your site. Perfect for your website’s dedicated account manager who need priority support and a fully-managed WordPress website.

Growth Add-On Includes:

Essentials

$299/year

per site
The foundation of our SitePlan services. Perfect for static WordPress sites that require proactive maintenance but little to no reactive updates.

Security Add-On Includes:

Professional

$699/year

per site
Our most popular plan. This plan is perfect for websites that require frequent updates with lightning-fast delivery and zero downtime.

Support Add-On Includes:

Enterprise

$999/year

per site
The Ultimate WordPress support plan for your site. Perfect for your website’s dedicated account manager who need priority support and a fully-managed WordPress website.

Growth Add-On Includes:

Work with The Best

Industry-Leading WordPress Maintenance Experts

We aim to provide business owners, sales executives, marketing managers and ecommerce store managers with expert WordPress support, security, and maintenance. Our philosophy is to let us manage your website, so you can focus on your business.

Fast Turnaround & Expert WordPress Support

We understand the time and knowledge that it takes to properly maintain your WordPress website. Downtime could be a downturn in your revenue, and our goal is to help prevent frustration with time-consuming tasks.
From updating a homepage banner to integrating chatbots, we work with you to quickly implement tasks within 8 hours or less. This not only allows you to keep your website updated and current but also prevents other technical issues that can arise from making certain updates.
In addition to our speedy responses and updates, we also strive to provide the best customer support experience. We will always advise you on security updates or alternative solutions that will better fit your need and make sure your site is operating at its best.

Who Do We Help?

We work with a variety of digital professionals ranging from business owners, sales executives, marketing managers, ecommerce store managers and more! If you have a website, but do not have the time or experience to manage it as best as possible, our team is here to free up your time.

A few signs you could benefit from our services:

FREE DOWNLOAD

WordPress Website Maintenance Checklist

To get the most out of your WP website, you’ll need to conduct daily, weekly and monthly tasks. Download our comprehensive checklist to learn to learn exactly how to maintain your own WordPress website!

FAQs

Yes, we absolutely LOVE e-commerce! Websites with advanced functionality like e-commerce require our maintenance plan. E-commerce sites require additional support in order to properly manage them, so it’s imperative that we dedicate the necessary resources in order to keep your site fast and secure with 100% uptime.

Once you sign up for the plan that makes the most sense for your WordPress website, you’ll receive a welcome email with details about how to securely send us your login credentials for both WP admin and FTP. Once we have received this information, we’ll have your plan fully implemented in 24-48 hours. 

Fully-implemented means that one of our support engineers has logged into the site, connected it to our remote maintenance system, performed a manual test of the remote backup process, and manually perform any outstanding core/plugin updates.

We take our time to properly optimize everything for your unique core files, theme and plugins, making sure to not cause any downtime or potentially compromise your site.

Our core support team works remotely. Our business hours are Monday through Friday, 8am-7pm. We respond to all requests as soon as possible and strive to complete all Help Desk Support requests within 1-2 business days. 

For 24/7 support, we recommend a hosting provider that has advanced WordPress expertise available. We’ve dealt with more hosts than you can imagine; in our opinion, WP Engine represents the absolute best and brightest of the managed WordPress hosting world when it comes to 24/7 support.

All tasks that can be complete in the WordPress dashboard and require less than 30 minutes to complete are included in our plan.

Each domain (website.com, subdomain.website.com, etc) requires its own plan. If you have 3 websites that you would like us to maintain and manager, you’ll need 3 separate plans. If you have 5 or more websites please email or chat with us for custom pricing.

If your website is on a Professional or Enterprise plan then you get Help Desk Support. 

Help Desk Support tasks generally do include any WordPress issues or updates that can be completed within 30 minutes or less while logged in to your WordPress Dashboard, including:

  • Fixing website errors and bugs
  • Edits to existing page content, copy and images
  • Install & configure plugins
  • User login & password management

Yes, our WordPress maintenance service really does! As soon as you’ve actively subscribed to the plan, you may submit an unlimited number of requests to our Help Desk Support team. Each individual task is limited to approximately 30 minutes, but there’s no limit on the number of 30-minute tasks you can send us each month.

Yes we do it. It is included in the plan.

Hire the Experts at Sitefy

Partner with the All-in-One WordPress Support Company

For nearly a decade our team of design, development and marketing experts has enabled our clients to reach their highest level of online success. Our experts become an extension of your team, and care about your business goals as much as if they were our own.