Terms and Conditions

Last Updated: 12/2/2026

Welcome to Sitefy.

These Terms of Service (“Terms”) govern your access to and use of the websites, products, services, software, applications, consulting services, and any related offerings provided by Sitefy (“Sitefy”, “we”, “us”, or “our”).

By accessing or using our services, you agree to these Terms. If you do not agree, please do not use our services.


1. Who We Are

Sitefy is a global technology company providing services including but not limited to:

  • Custom software development

  • Web and mobile application development

  • SaaS development

  • AI integration and automation services

  • Website design and development

  • E-commerce development

  • Marketplace and platform development

  • Marketing and growth services

  • White-label technology solutions

  • Cloud-based services

We serve clients across multiple countries and operate under international business standards.


2. Eligibility

By using our services, you confirm that:

  • You are at least 18 years old

  • You have legal authority to enter into binding agreements

  • You are not restricted by any applicable laws from using our services

If you are using our services on behalf of a company, you represent that you are authorized to bind that company.


3. Scope of Services

Each project or service engagement may be governed by:

  • A signed agreement

  • Proposal document

  • Invoice

  • Statement of Work (SOW)

  • Email confirmation

In case of conflict, the signed agreement or SOW shall prevail.

Sitefy reserves the right to refuse service at its discretion.


4. Payments & Billing

4.1 Payment Terms

  • Payments must be made as per the agreed proposal or invoice.

  • Advance payments may be required before project commencement.

  • Milestone-based payments may apply.

4.2 Currency

Payments may be accepted in USD or other agreed currencies.

4.3 Taxes

Clients are responsible for any applicable taxes, VAT or local levies unless otherwise stated.

4.4 Late Payments

Late payments may result in:

  • Project suspension

  • Access restriction

  • Delay in delivery

  • Legal recovery action


5. Refund Policy

Unless explicitly stated in a signed agreement:

  • Advance payments are non-refundable.

  • Refunds, if applicable, are at Sitefy’s discretion.

  • Marketing and growth services are non-refundable once work has commenced.

  • Custom development work is non-refundable after initiation.


6. Intellectual Property

6.1 Client Ownership

Upon full payment:

  • The client owns the final deliverables as agreed.

  • Source code transfer (if included) must be clearly mentioned in the agreement.

6.2 Sitefy Ownership

Sitefy retains ownership of:

  • Pre-existing frameworks

  • Internal tools

  • Reusable components

  • Proprietary systems

  • Know-how and methodologies

We may reuse non-confidential components across projects.

6.3 Portfolio Rights

Unless restricted in writing, Sitefy may showcase completed work in its portfolio for marketing purposes.


7. Confidentiality

Both parties agree to keep confidential information private, including:

  • Business plans

  • Technical documentation

  • Trade secrets

  • Customer data

Confidential information will not be disclosed without consent, except where required by law.


8. Client Responsibilities

Clients agree to:

  • Provide accurate information

  • Deliver required content, assets, and approvals on time

  • Respond within reasonable timelines

  • Ensure legal compliance of their business

Project delays caused by the client may affect timelines.


9. Acceptable Use

You may not use our services for:

  • Illegal activities

  • Fraudulent operations

  • Intellectual property violations

  • Harmful software distribution

  • Abuse, harassment, or unlawful conduct

Sitefy reserves the right to suspend services if misuse is detected.


10. Third-Party Services

Our solutions may integrate with third-party services including:

  • Payment gateways

  • Hosting providers

  • Cloud infrastructure

  • APIs

Sitefy is not responsible for third-party downtime, policy changes, or disruptions.


11. Limitation of Liability

To the maximum extent permitted by law:

  • Sitefy shall not be liable for indirect, incidental, or consequential damages.

  • Total liability shall not exceed the amount paid for the specific service.

  • We do not guarantee specific revenue, ranking, funding, or growth outcomes.

Use of our services is at your own risk.


12. Warranties Disclaimer

Services are provided “as is” and “as available.”

We do not guarantee:

  • Error-free software

  • Uninterrupted service

  • Specific business outcomes


13. Termination

Either party may terminate:

  • As per signed agreement terms

  • In case of material breach

  • If unlawful activity is detected

Upon termination:

  • Outstanding dues remain payable

  • Access may be revoked

  • Deliverables depend on payment status


14. Data Protection & Privacy

Sitefy respects data protection laws applicable globally, including but not limited to:

  • GDPR (European Union)

  • CCPA (United States)

  • Applicable Global IT regulations

Our Privacy Policy explains how we handle personal data.


15. Governing Law & Dispute Resolution

Unless otherwise agreed in writing:

  • These Terms are governed by applicable international commercial law principles.

  • Disputes shall first attempt resolution through negotiation.

  • If unresolved, disputes may proceed to arbitration or competent courts as applicable.

Jurisdiction may vary depending on client agreement and country of operation.


16. Force Majeure

Sitefy shall not be liable for failure or delay caused by events beyond reasonable control, including:

  • Natural disasters

  • Government restrictions

  • Internet outages

  • War

  • Cyber incidents


17. Modifications

We may update these Terms from time to time. Continued use of our services after updates constitutes acceptance of revised Terms.


18. Contact Information

Email: support@sitefy.co
Website: https://sitefy.co

For legal or compliance matters, contact us via email with subject: “Legal Inquiry – Sitefy”